A complaint can be received via telephone, or via email or post or can be submitted to the Authority offices.  Complaint forms are available at our reception areas or on the MCAZ website www.mcaz.co.zw. Please follow the MCAZ website links below for  submission of complaints;

http://www.mcaz.co.zw/index.php/customer-complaint-form

MCAZ also has a Deloitte Tips- offs Anonymous platform that you can make use of: