Please follow the MCAZ website link below to obtain information on persons and institutions allowed to import medicines; Please note…
View More Who can import medicines?FAQ Group: Licensing and Enforcement
Are police allowed to inspect premises that are licensed by the MCAZ?
Yes. According to Section 66 of the Medicines and Allied Substances Control Act [Chapter 15:02], an inspector, customs officer or…
View More Are police allowed to inspect premises that are licensed by the MCAZ?What types of inspections are conducted at retail pharmacies? How often? Are some Pharmacies inspected more than others?
here are different types of inspections that may be carried out as and when necessary and at an undefined frequency.…
View More What types of inspections are conducted at retail pharmacies? How often? Are some Pharmacies inspected more than others?Why is it that MCAZ officers are only worried about Pharmacies and never prosecute people selling medicines in the street?
The MCAZ is equally concerned about the illicit importation, and sale of medicines on the parallel market, including medicines being…
View More Why is it that MCAZ officers are only worried about Pharmacies and never prosecute people selling medicines in the street?How do I lodge a complaint with MCAZ?
A complaint can be received via telephone, or via email or post or can be submitted to the Authority offices. …
View More How do I lodge a complaint with MCAZ?We are only getting to know about the existence of MCAZ now when you have come to ‘arrest us’. What are you doing about public awareness?
The MCAZ conducts campaigns at schools and also partners with organizations such as churches. MCAZ is available on the following…
View More We are only getting to know about the existence of MCAZ now when you have come to ‘arrest us’. What are you doing about public awareness?Does MCAZ allow installments for renewal fees?
Where a licensee requests to pay renewal fees in instalments at least three (3) months prior to the expiry of…
View More Does MCAZ allow installments for renewal fees?What are the banking details for MCAZ?
Payments from within Zimbabwe can be made by cash deposits or direct transfer into the bank details obtained from the…
View More What are the banking details for MCAZ?1. What are the details for making payments via Ecocash?
To make a payment please follow the instructions below: 1.1) Dial *151# 1.2) Enter your pin number 1.3) Select “Make…
View More 1. What are the details for making payments via Ecocash?We are only getting to know about the existence of MCAZ now when you have come to ‘arrest us’. What are you doing about public awareness?
The MCAZ conducts campaigns at schools and also partners with organizations such as churches. MCAZ is available on the following…
View More We are only getting to know about the existence of MCAZ now when you have come to ‘arrest us’. What are you doing about public awareness?